Refunds and Exchanges
Refunds or Exchanges are available for most products within 30 days. In order to qualify for a refund, the product must be unused, undamaged and in its original packaging.
As it is a Health Canada regulated product, Vital Oxide is not eligible for refund or exchange.
To request a refund, please contact us at firstname.lastname@example.org, if the product is eligible for refund, we will issue a Returned Materials Authorization (RMA) number. Once we have received and inspected the product a refund will be issued within 7 days.
Please note, any item returned without an RMA will be returned to the sender.